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Stuart Chant
Sep 18, 20211 min read
Why a stopwatch may be your best sales tool
Are you talking too much in sales presentations? Attention spans are down to 8 seconds, but many salespeople are still making long...
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Stuart Chant
Jul 19, 20211 min read
How to Coach
If you are you a leader who is struggling to improve performance of your team watch this two-minute video to get some ideas on a few...
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Stuart Chant
Oct 8, 20202 min read
Managers - learn to be lazy
You know when an employee says, “Hey, boss we have a problem.” I think you have a couple of choices: 1. You can ask the employee what the...
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Stuart Chant
Oct 3, 20201 min read
Great salespeople don't make great trainers.
If you get your star salespeople to lead training sessions, you may be hindering improvement rather than helping it. There is no question...
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Stuart Chant
Jul 14, 20202 min read
Learn to be Lazy
You know that moment when employees show up at your door and say, “Hey, boss we have a problem. ” I think you have two choices: 1. You...
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Stuart Chant
Jul 14, 20202 min read
How to De-Escalate
Why you should use empathy statements when dealing with upset customers. For the last two years, I have been an avid user of an exercise...
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Stuart Chant
Jul 14, 20203 min read
Energize Your Sales Meetings
Companies seem to love meetings, drawn to them like moths to the light. Cheryl was a manager about to lead a sales meeting and her body...
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Stuart Chant
Jul 14, 20202 min read
The Tale of Two Managers
Leadership is action, not position Donald H McGannon I worked with two managers from the same company. Let's call them Bill and Dave. ...
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Stuart Chant
Jul 14, 20202 min read
Shorter Meetings - Increased Production
Do not squander time, for that is the stuff that life is made of. Benjamin Franklin “Don’t bother asking for an hour, no one gets an...
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