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Are you talking too much in sales presentations? Attention spans are down to 8 seconds, but many salespeople are still making long...

If you are you a leader who is struggling to improve performance of your team watch this two-minute video to get some ideas on a few...

You know when an employee says, “Hey, boss we have a problem.” I think you have a couple of choices: 1. You can ask the employee what the...

If you get your star salespeople to lead training sessions, you may be hindering improvement rather than helping it. There is no question...

You know that moment when employees show up at your door and say, “Hey, boss we have a problem. ” I think you have two choices: 1. You...

Why you should use empathy statements when dealing with upset customers. For the last two years, I have been an avid user of an exercise...

Companies seem to love meetings, drawn to them like moths to the light. Cheryl was a manager about to lead a sales meeting and her body...

Leadership is action, not position Donald H McGannon I worked with two managers from the same company.  Let's call them Bill and Dave. ...

Do not squander time, for that is the stuff that life is made of. Benjamin Franklin “Don’t bother asking for an hour, no one gets an...